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NORTHEAST VALLEY HEALTH CORPORATION
Job Description: Medical Records Clerk
Definition:
The Medical Records Clerk maintains the Health Center's health record system in accordance with established procedures and policies. This position serves as back-up to and works as a team with the positions of Patient Registration Clerk and Telephone Operator.

Responsibilities:
Maintains all aspects of the medical record department and patient record system according to established clinic procedures and in accordance with California and federal laws and regulations. Locates, pulls and charges out patient records and makes available to the requesting provider/dept. prior to the provision of any services to the patient. Institutes lost or misfiled record searches and appropriate procedures. Locates, pulls and charges out patient records for audit for administrative purposes (e.g. audit, statistics, release or information). Completes new patient charts and reassembles damaged charts. Delivers charts for patient appointment schedule to requesting provider/department according to established time schedule. Files medical record reports, forms and data into patient charts and files patient records into record storage areas. Responsible for the retirement of medical record charts. Reviews patient charts prior to releasing to requesting provider/department for needed forms and reviews prior to refiling to assure completion. Replenishes forms as needed. Returns records to provider for completion when indicated. Transfers charts/records between clinics according to established intra-facility transfer procedures. Requests records from other providers and off-site storage. Processes all types of requests for the release of patient medical record data including in response to patient requests for access, other medical providers, subpoena, etc., in accordance with state and federal laws and clinic procedures.   Operates office machines, including computer, photocopy machine, mail machine and other office machines that may be required to perform job. Participates in cross training exercises to assure competence in the functions of Patient Registration Clerk and Telephone Operator and functions in those positions as assigned/needed. Provides training, when assigned, on departmental procedures. Maintains various logs and statistics. Participates in all safety programs which may include assignment to an emergency response team. Participates in hazardous waste and infection control assignments as required in the health center which may include being designated as an emergency responder to a hazardous substance release or spill; performing infection control data collection, evaluation, reporting and follow-up as specified in the NEVHC clinical health services policy and procedures manual.
Performs other tasks as may be assigned by supervisor.

Qualifications:
High school diploma or GED.
Must have good written and verbal communication skills and reading comprehension.
Bilingual in English and Spanish required, with excellent written and oral communication skills.
Must have pleasant, patient-oriented attitude and professional appearance.
One year previous experience in a clinic or office setting or completion of equivalent job training program.
Available and willing to work a variable, flexible schedule a week (including Wednesday nights and Saturdays).